A Virtual Assistant will attend to your business calls and chat with the customers in order to provide them the information they are looking for. In other words, your Virtual Assistant is like an independent contractor who will be responsible for providing administrative services to you. However, this assistant won’t be physically present in your workplace.

Further, you will have to give access to some necessary planning documents that will include all the information your Virtual Assistant might require in order to answer the queries of users. Now, there are 2 types of services you can opt for – Call Service and Chat Service.

Call Service

Impress every single caller and manage a good reputation

We offer a telephone answering service. Opting for this means when a customer calls your business number the Virtual Assistant we provide will attend it. And, your VA will provide all the necessary information as a part of your organization or on behalf of you. Confidence, helpfulness, and knowledge will be the key to impress your callers. However, the call will be transferred to you or your office if it requires so. And, you will receive a notification (via email or text) immediately.

Benefits of having the smart and insightful Virtual Assistance –

  • Attends calls in your place when you are busy
  • Help every single caller with the right pronunciation
  • Has basic knowledge of your business
  • Available when you need it
  • Helps to get more business
  • Makes sure you never miss an opportunity

Chat Service

Attend your customers with a smart receptionist

If you wish to offer a chatting option to your customers, then you need a person to attend to the user queries 24/7. Our Virtual Assistance for chatting service does the work for you. The VA answers all the user queries and provides them with the right information. And, connects the client with you directly only when needed.

Benefits of having the attentive Virtual Assistant for the chat process –

  • Replies to all the messages on behalf of you
  • Humane and insightful
  • Provides help to each and every query
  • Ensures your reputation is managed well

Specialties of Our Virtual Assistants –

Extraordinary Assistants

Activate Global has the most compassionate and finest Personal Assistances and receptionists. And, each person on our team has proved their worth to a global audience.

Market-leading Technology

Through continuous partnerships with brands all over the globe and in-house development strategies, we never fail to bring the latest technology.

For Brilliance, for Quality, and for more Profit, Choose Activate Global

Call us on +44 (0) 161 818 6169 and discover a new dimension of managing your business.