A Virtual Assistant will attend to your business calls and chat with the customers in order to provide them the information they are looking for. In other words, your Virtual Assistant is like an independent contractor who will be responsible for providing administrative services to you. However, this assistant won’t be physically present in your workplace.
Further, you will have to give access to some necessary planning documents that will include all the information your Virtual Assistant might require in order to answer the queries of users. Now, there are 2 types of services you can opt for – Call Service and Chat Service.
Impress every single caller and manage a good reputation
We offer a telephone answering service. Opting for this means when a customer calls your business number the Virtual Assistant we provide will attend it. And, your VA will provide all the necessary information as a part of your organization or on behalf of you. Confidence, helpfulness, and knowledge will be the key to impress your callers. However, the call will be transferred to you or your office if it requires so. And, you will receive a notification (via email or text) immediately.
Benefits of having the smart and insightful Virtual Assistance –
Attends calls in your place when you are busy
Help every single caller with the right pronunciation
Has basic knowledge of your business
Available when you need it
Helps to get more business
Makes sure you never miss an opportunity
Attend your customers with a smart receptionist
If you wish to offer a chatting option to your customers, then you need a person to attend to the user queries 24/7. Our Virtual Assistance for chatting service does the work for you. The VA answers all the user queries and provides them with the right information. And, connects the client with you directly only when needed.
Benefits of having the attentive Virtual Assistant for the chat process –
Replies to all the messages on behalf of you
Humane and insightful
Provides help to each and every query
Ensures your reputation is managed well
Specialties of Our Virtual Assistants –
Activate Global has the most compassionate and finest Personal Assistances and receptionists. And, each person on our team has proved their worth to a global audience.
Through continuous partnerships with brands all over the globe and in-house development strategies, we never fail to bring the latest technology.
For Brilliance, for Quality, and for more Profit, Choose Activate Global
Call us on +44 (0) 161 818 6169 and discover a new dimension of managing your business.